Timed Saturday delivery
We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.
We want you to love our products as much as we do, so if it doesn’t fit, you’ve had a change of heart, if it’s faulty or you just aren’t feeling it. No worries! We believe returns should be easy.
We'll exchange or refund all items which:
Are returned to us within 100 days of receipt.
Are returned to us in perfect condition, with their original packaging and with the labels attached.
For health and hygiene reasons, we are unable to accept the return of underwear and swimwear that has been worn.
Your statutory rights are not affected.
Availability + pre-orders
The delivery times shown apply to items we currently have in stock. If we don't currently have your item in stock there will be a date next to the "Add to Basket" button indicating the projected arrival date of the product.
You only pay delivery once
We make only one charge per order for delivery, even if we send you more than one parcel. So if some of your goods are in stock and some aren't, we'll send the ones that are straight away and the others as soon as they come in - but you’ll only pay once.
Gift wrapping
Delivery of parcels that have been requested to be gift wrapped can add an additional 24 hours on to estimated delivery time. Excludes bank holidays.
Please note bank holidays are excluded from all transit times